Legal Summary
TRACKNANA
What you need to know, in plain language.
⚠️ Notice: This summary does not replace the full documents. It is provided only to facilitate understanding of the main points. The full legal terms prevail in case of any discrepancy.
📋 Terms of Service — Summary
✅ What you can do
- Use the platform to manage your ad campaigns and track your sales
- Connect your Google Ads, Meta Ads, and TikTok Ads accounts
- Configure webhooks with your payment platforms
- Cancel at any time without penalty
❌ What you cannot do
- Share your account with third parties
- Use the platform for illegal purposes, fraud, or scams
- Reverse engineer the software
- Resell access to the service
💳 Payment and cancellation
- Plans billed monthly via credit card
- In Brazil: 7-day unconditional right of withdrawal after purchase
- Cancel at any time — access maintained until the end of the paid period
- No refunds after the withdrawal period, except for major service failures
⚖️ Liability
- You own your data and campaigns — Tracknana is a tool
- You are responsible for obtaining the necessary consents when using the Tracknana Pixel on your pages
- Tracknana is not responsible for decisions made based on the displayed data
🔒 Privacy Policy — Summary
You own your data. Tracknana does not sell, rent, or trade your personal information with third parties.
What we collect and why
| What | Why |
|---|---|
| Email and password | Create and protect your account |
| Campaign data (via API) | Display on your dashboard — we don't store everything, only aggregated snapshots |
| Sales data (via webhook) | Show your leads and customers |
| Site behavior (Clarity) | Improve the platform — analytical use only |
Your rights over your data
- 🔍 Access what we have about you
- ✏️ Correct inaccurate data
- 🗑️ Delete your account and all your data
- 📦 Export your data
- 🚫 Revoke consent at any time
About the Tracknana Pixel
If you install our pixel on your sales pages, you are responsible for your visitors' data. Inform your visitors about the tracking in your own privacy policy.
Contact for privacy questions: [email protected]
For the full terms, see the Privacy Policy, Terms of Service, and Cookie Policy.